JioCinema not working with VPN: 5 easy fixes

JioCinema is a popular but geo-restricted website, so you may have trouble accessing it outside of India. We’ve done our research and found that you can access JioCinema abroad with a reliable VPN. But if JioCinema isn’t working with your VPN, you need our help.

Don’t panic – there is a way to enjoy shows on JioCinema without getting interrupted by error messages. If your current VPN isn’t working, we can assume that JioCinema has blacklisted the VPN server you’re trying to connect with.

Which VPNs work with JioCinema?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is JioCinema not working with my VPN?

If the JioCinema website finds out that you’re trying to use the service from a restricted territory (basically outside of India), it’ll block you right away. Certain countries will limit access to JioCinema due to licensing laws, or because there are laws in that country that disagree with VPN use. Other Indian streaming sites such as ZEE5 and Hotstar work in the same way.

In fact, if we try and access the JioCinema website in the UK, all we see on our screen is an error message – we can’t even browse through the popular JioCinema shows and stream something from a PC.

How does JioCinema detect my VPN?

If your VPN isn’t very good and doesn’t hide your real location, JioCinema will blacklist the server you’re using, making your VPN useless. Rubbish VPNs take a long time to replace those blacklisted servers, which means you have no way of gaining access to JioCinema.

However, the best VPNs for JioCinema do a cracking job of replacing their blacklisted servers. That means that even if JioCinema disables a specific server you’re using, a replacement will be up sooner rather than later. The VPNs we’ve highlighted in this JioCinema streaming guide do a top-notch job of fixing their blacklisted servers.

In summary, reasons for JioCinema breaking:

• Your VPN servers might have been blacklisted by JioCinema
• Cookies stored in your browser are telling the service about your real location and not your spoofed location
• A VPN is leaking your IP address, which causes the website to block traffic

JioCinema fixes

1. Update your VPN

If your VPN doesn’t let you watch live TV on JioCinema, make sure you’re using the latest version – an issue might have been patched with an update.

From a computer, load your VPN and then choose Settings or Options.

Clicking Update will usually take you to the VPN provider’s website.

If you’re using an Android phone, you need to open the Google Play store, tap your user profile in the top-right corner of the screen and then Manage apps and device. Choose Update or Update all.

On an iPhone, open the Apple App Store and tap your user profile in the top-right corner of the screen.

2. Use a different VPN server

Specific VPN servers can become unavailable or slower than usual. If JioCinema isn’t working, the server might be at fault.

The best VPNs offer multiple servers per country. For example, ExpressVPN hosts a ‘UK – Docklands’ server as well as alternatives in East London, London and the Midlands.

Try disconnecting from the India server that you’re using. Precise steps will vary, but ExpressVPN users can select the three dots icon to see a list of alternative servers in the same country. You can also favourite the server (use the Star icon) that works best for you.

3. Reach out to your VPN support team

Our recommended providers manage teams that deal with problems you’re having. If JioCinema streams aren’t working with your VPN, try them out.

From a computer, head to your VPN provider’s website and find the Support or Contact us pages. Some VPNs offer a live chat service for members.

4. Reset your VPN

Restart your device and open your VPN again to check for changes. If that doesn’t work, delete and reinstall your VPN. Load up your VPN and JioCinema and see if performance has improved.

5. Check your internet

The problem might be with your own internet rather than the VPN. Disconnect from your wi-fi and reconnect. Try and run your VPN once again with an Indian server. You can also go a step further and restart your internet router.

Speeds of 5-10Mbps should be enough, but you might prefer over 20Mbps if you’re streaming or gaming.

Run a free internet speed tool and compare results alongside your ISP’s ‘minimum guaranteed speed’ promise. Contact your ISP if your connection is unstable outside of VPN use.

More JioCinema fixes:

Clear your cache and cookies. On Chrome, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Re-enter your username and password. Double-check your credentials. If you can’t remember your details, choose the ‘Forgot’ option on your VPN provider’s website.

Make sure you aren’t the victim of a DNS leak. If you’re using a broken VPN, it doesn’t disguise your real IP address and location when you visit JioCinema. To check it’s working, turn it off and head to the IP Address Lookup tool. Make a note of your typical IP address, activate your VPN, run the test again and see if those details change. If you don’t see a difference, your VPN isn’t working.

Check that your VPN servers are online. If you can’t connect to a server, your provider might be experiencing an outage. The best providers are transparent about this and actively update their server status online.

Check your PC firewall. If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Are you using the latest version of your web browser?

Your current web browser version might be incompatible with your browser-based VPN. Assuming you’ve updated your VPN, make sure you update your browser as well. On Chrome, for example, you would go to Settings > About Chrome.

Are you tiring out your VPN?

When streaming, gaming and using social media at the same time, your VPN might struggle to keep up. We suggest you close a couple of apps to test if doing so has a noticeable impact.

Best VPNs for JioCinema

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

ExpressVPN is one of our favourite VPNs here at GadgetMouse and there are lots of reasons why. For starters, it’s simple to use even if you’re new to VPNs, plus does a fantastic job of replacing blacklisted servers. This is one of the most popular VPNs around and it effortlessly unlocks region-restricted websites such as JioCinema. To access your JioCinema account, all you need to do is log in to your ExpressVPN account, connect to a VPN server based in India and go from there.

With ExpressVPN at your disposal, you’ll have access to servers in over 90 countries around the world. Your personal information isn’t kept on file by the company for any reason and you can enjoy JioCinema using ExpressVPN on a Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

You’ll be pleased to hear that Ivacy works very well with the JioCinema website – it’s a safe option if you don’t want to spend lots of money on a VPN that gets the job done. The cheapest package here starts at less than $3 per month, which really isn’t that bad at all. Give Ivacy a try for yourself if you’d like to be able to access JioCinema from anywhere in the world.

This is one of the most popular VPNs proven to work with JioCinema on a mobile or your desktop. If you sign up today, you’ll have access to over 1,000 VPN servers across the globe. A single subscription to Ivacy has you covered on up to 10 different devices at any one time, and an internet kill switch keeps you hidden even if your connection drops without warning.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN to take a closer look at if you want to use JioCinema while you’re moving outside of India. NordVPN has servers across the globe and all of them are protected by military-grade encryption technology. They’re extremely secure and you can connect without handing over your personal data to random companies.

If you have any questions while getting to grips with NordVPN for the first time, you can rely on the live chat feature to lend a helping hand.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

If your current VPN can’t give you access to JioCinema, it’s time to treat yourself to a better service. PureVPN is the perfect example, being powerful enough to bypass geo-locked websites and services so you can enjoy JioCinema shows without a fuss. You’ll be able to log in to your JioCinema account even if you’re in a country where it doesn’t usually work.

JioCinema aside, PureVPN also works with ITV Hub, Hulu and Amazon Prime. There are around 2,000 secure PureVPN servers based in over 130 different countries.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

FAQs: Using JioCinema

How to use JioCinema with a VPN

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From your device, download and open the ExpressVPN app and select a server based in India.
4. Once you’re connected, load up JioCinema.
5. Log in to your account and enjoy.

How to watch JioCinema on Windows

If you want to watch JioCinema shows on your Windows PC, just run through the steps we’ve listed below.

1. Pick one of our recommended VPNs and sign up – let’s use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in using your username and password.
3. From your Windows device, open ExpressVPN and select a server located in India.
4. Once you’re connected to that server, head to the JioCinema website.
5. Log in to your JioCinema account and enjoy on Windows from anywhere in the world!

Watch JioCinema on Mac

If you want to watch JioCinema shows on your Mac, just run through the steps we’ve listed below.

1. Pick one of our recommended VPNs and create your account – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in using your username and password.
3. From your Mac, open ExpressVPN and select a server located in India.
4. Once connected, head to the JioCinema website.
5. Log in to your JioCinema account and enjoy on Mac from anywhere in the world!

How to watch JioCinema on your iPhone

If you want to watch JioCinema shows on your iPhone, just run through the steps we’ve listed below.

1. Head to the Apple App Store from your iPhone.
2. Download the ExpressVPN app to your device.
3. Download the JioCinema app to your device – it’s on the Apple App Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in India.
5. Now that you’re connected to a VPN, open the JioCinema app and log in to your account.
6. Enjoy JioCinema on iPhone from anywhere in the world!

Watch JioCinema on Android

If you want to watch JioCinema shows on your Android, just run through the steps we’ve listed below.

1. Head to the Google Play Store from your Android tablet or smartphone.
2. Download the ExpressVPN app to your device.
3. Download the JioCinema app to your device – it’s on the Google Play Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in India.
5. Now that you’re connected to a VPN, open the JioCinema app and log in to your account.
6. Enjoy JioCinema on Android from anywhere in the world!

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