Kayo Sports not working with VPN? Fix it in 5 steps

The Kayo Sports website is locked in certain countries, so you can’t access it if you’ve ventured outside Australia. We’ve found that you can access the service with a reliable VPN. But if you already have a VPN and it’s broken, what’s the problem? Our guide explains what to do if your VPN isn’t working with Kayo Sports.

There’s a high chance that Kayo Sports has blacklisted the VPN server you’re trying to connect with. That means you won’t be able to use your account until you’re back in Australia. Our guide runs through troubleshooting tips.

Which VPNs work with Kayo Sports?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is Kayo Sports not working with my VPN?

If Kayo Sports discovers that you’re trying to access it from a restricted region, your connection will be blocked. Australia-focused alternatives such as 7plus and Foxtel Go function in the same way.

Your current VPN probably isn’t doing a very good job of spoofing your location. Some or all of the VPN servers you have available to you through that service may be blacklisted. If you swap over to a better VPN, you’ll have no troubles at all.

How does Kayo Sports detect my VPN?

Below-average VPNs don’t do a very good job of hiding your real location, which means Kayo Sports will stop you from streaming through its website. When the Kayo Sports website sniffs out a VPN, it’ll blacklist the temporary IP address provided by your VPN so you can’t continue to use it.

The worst VPNs do a very poor job of replacing their blacklisted servers. We prefer superior alternatives such as ExpressVPN or Ivacy.

In summary, common reasons for Kayo Sports breaking:

• Your VPN servers might have been blacklisted by the streamer
• Cookies stored in your browser are telling Kayo Sports about your real location and not your spoofed location
• A VPN is leaking your IP address, which causes the website to block traffic

Kayo Sports fixes

1. Update your VPN

If your VPN doesn’t work with Kayo Sports, make sure it’s up-to-date as the developers might have identified an issue and patched it. The best VPNs for Kayo Sports are regularly updated.

On a PC, open your VPN and then Settings or Options. Some VPNs will display a message on the start screen telling you about updates. ExpressVPN, for example, shows this:

Clicking Update will usually take you to the VPN provider’s website, where you can learn more about what’s new.

If you’re using an Android gadget, open the Google Play store, tap your user profile in the top-right corner of the screen and then Manage apps and device. Choose Update.

On an iPhone, open the Apple App Store and tap your user profile in the top-right corner of the screen.

2. Use a different VPN server to connect to Kayo Sports

VPN servers can sometimes become temporarily unavailable or slower than usual. This will affect your Kayo Sports profile.

The best VPNs offer a couple of servers per country. For example, ExpressVPN hosts a ‘UK – Docklands’ server as well as alternatives in East London, London and the Midlands. Cycle between them and see which one works best for you.

Disconnect from the current server that you’re using.

Precise steps will vary depending on your VPN, but ExpressVPN users can select the three dots icon to see a list of alternative servers in the same country. You can also favourite the server (use the Star icon) that works best for you.

3. Contact your VPN support team

Our recommended VPN providers all manage support teams that can deal with specific problems you’re dealing with.

From a computer, head to your VPN provider’s website and find the Support or Contact us pages. Some VPNs offer a live chat service for members.

4. Reset your VPN

Resetting often works with computer issues and we’ve found that the same goes with VPNs. Whether you’re on a PC, smartphone or tablet, restart your device and open your VPN again.

If that doesn’t work, delete and reinstall your VPN. Load up your VPN and Kayo Sports and see if performance has improved.

5. Check your connection

The problem might be with your own internet connection rather than your VPN. Disconnect from your wi-fi network and then reconnect. Try and run your VPN once again. You can also go a step further and restart your internet router.

Speeds of 5-10Mbps should be enough, but you might prefer over 20Mbps if you’re streaming or gaming.

Run a free download speed tool (Ookla, for example) and compare the results alongside your ISP’s ‘minimum guaranteed speed’ promise. Contact your ISP if your connection is unstable outside of VPN use.

More Kayo Sports fixes:

Have you cleared cache and cookies from your internet browser? On Google Chrome, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Have you entered your VPN username and password correctly? Double-check your login credentials. If you can’t remember your details, choose the ‘Forgot’ option on your VPN provider’s website so you get a reset link sent to your inbox.

Are the VPN servers active? If you can’t connect to a server, your provider might be experiencing an outage. The best providers are transparent about this and actively update their server status online.

Is your firewall blocking your VPN or Kayo Sports?

If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Does your web browser need updating?

Your current browser might be incompatible with your browser-based VPN. Assuming you’ve updated your VPN, make sure you update your browser as well. On Chrome, you would go to Settings > About Chrome.

Make sure you aren’t the victim of a DNS leak. If you’re using a broken VPN, it doesn’t disguise your real IP address and location when you visit Kayo Sports. To check it’s working, turn it off and head to the IP Address Lookup tool. Make a note of your typical IP address, activate your VPN, run the test again and see if those details change. If you don’t see a difference, your VPN isn’t working.

Are you overworking your VPN?

If you’re streaming and gaming at the same time, your VPN might struggle to keep up. We suggest you close a couple of apps to test if doing so has a noticeable impact.

For a printer-friendly overview of the tips we’ve discussed above, you can download our free VPN troubleshooting poster.

Best VPNs for Kayo Sports

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

We’ll happily recommend this newbie-friendly VPN until the end of time – it’s easy to use, quick and works great if you’re looking to access Kayo Sports from abroad.

ExpressVPN does a super job of replacing blacklisted servers. That means that, even if Kayo Sports temporarily disables incoming connections from ExpressVPN, the VPN will have a replacement server up and running sooner rather than later. To access your account, all you need to do is open up ExpressVPN, connect to an Australia-based server and go from there.

This VPN keeps your real IP address hidden around the clock, so websites won’t know you’re accessing content from abroad. Every ExpressVPN member can benefit from servers in over 90 countries across the globe.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy is worth a look if you want to enjoy Kayo Sports while you’re travelling. This is one of the most popular, affordable VPNs around, thanks in part to its battle against blacklisted servers.

This trusted VPN can hide your real location so you can use all of Kayo Sports’ features, even if you’ve roamed outside Australia. Use our link below and you can get instant access to over 1,000 VPNs servers across the world. A single Ivacy membership means you can protect up to 10 gadgets at a time.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN for your shortlist if you want to use Kayo Sports abroad. NordVPN has servers all over the world and all of them are protected by military-grade encryption. That means they’re extremely secure and you can connect without handing over your personal data to companies that shouldn’t own it.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is powerful enough to unlock geo-locked websites so you can enjoy them without a hassle. You’ll be able to log in to your Kayo Sports account even if you’re in a country where it doesn’t usually work.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

How to use Kayo Sports with a VPN

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From your device, download and open the ExpressVPN app and select a server based in Australia.
4. Once you’re connected, load up Kayo Sports.
5. Log in to your Kayo account and enjoy.

FAQs: Streaming with Kayo Sports

Can I use a free VPN with Kayo Sports?

If you’re trying to save yourself some money, free VPNs can be a real temptation. But our advice is to steer clear.

Free VPNs for Kayo Sports might sell your data for money since they do not charge a regular, monthly fee. Connecting to a VPN server might take a long time and your connection could drop without warning.

Top, paid-for VPNs have servers all over the world, letting you access websites and apps. On the other hand, free VPNs often provide coverage for a very limited number of countries.

Can I watch Kayo abroad?

A page on the Kayo Sports website confirms that the service is only available in Australia. It says: “Due to rights and licensing agreements, you are required to be in Australia to access Kayo.”

In other words, you’re stuck if you want to watch Kayo Sports abroad and you don’t have a VPN.

Can I watch Kayo Sports on TV?

To enjoy Kayo Sports on a bigger screen, you’ll need to download the Kayo app on your smart TV. Note that not all TVs will support the software.

With the app installed, log in with your usual username and password.

How much does Kayo Sports cost?

Here’s an overview of Kayo Sports prices at the time of writing:

	One	Basic	Premium
Monthly price	$25	$30	$35
Number of compatible devices you can stream on at once	1	2	3
HD content	Yes	Yes	Yes
No lock-in contract	Yes	Yes	Yes

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