LINE not working with VPN: common issues FIXED (guide)

With over 200 million active users, LINE has become massively popular. To unlock it from any country, you need a VPN – but what if it dies without warning? Our guide explains how to get things working again.

Your current VPN isn’t working with LINE and that’s probably because it’s not hiding your location. On this page, we’ve rounded up some troubleshooting tips.

Which VPNs work with LINE?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is my VPN not working with LINE?

When trying to use the app from a country that isn’t supported, your connection could be blocked. However, a reliable VPN can help you send LINE messages from anywhere in the world, including outside of Asia.

If your device isn’t hiding your real location from the app or your internet provider, LINE will interfere with the server you’re using, making your VPN useless.

LINE fixes

1. Update your VPN

If you can’t send and receive messages through LINE, check that you’re using the most recent version of your VPN.

From a computer, go to your VPN Settings screen and look for Update. On an Android device, you can update your VPN using the Play Store. From an iPhone, open the App Store and tap your user profile.

2. Swap to another server

Disconnect from your server and trying another for LINE. Make sure you pick a server that originates from a country that fully supports the app – the UK or US, for example. If you’re using ExpressVPN, you can select the three dots to access a list of alternative servers within the same country.

3. Message Customer Support

The VPN services we recommend have customer support teams that can help with technical issues. Reach out for help when you need to.

4. Reset your VPN

If switching servers doesn’t fix your problem, completely uninstall your VPN and reinstall it. After the reinstallation, open both your VPN and the LINE app and try messaging in a community again.

5. Speed test your internet

Disconnect from your wi-fi, reconnect and then try your VPN one more time. If that doesn’t help, you can perform a thorough reset by restarting your router.

More LINE fixes:

If your VPN isn’t working with LINE, try these additional fixes:

Clear your cache and cookies. In a Chrome browser, go to Settings > Privacy and security > Clear browsing data. If you’re using an Apple computer with Safari, go to Settings > Privacy > Manage Website Data.

Make sure you aren’t the victim of a DNS leak. Ineffective VPNs fail to conceal your actual IP address and location while accessing LINE. To verify this, disable your VPN and navigate to the IP Address Lookup tool. Record your usual IP address, then activate your VPN, rerun the test, and observe whether those details change. If there is no obvious difference, your VPN isn’t operating correctly.

Check your firewall allows VPNs. On Windows, open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Check the VPN servers. If you can’t connect to a server, your provider might be to blame. The best providers (we like ExpressVPN, NordVPN, Ivacy and PureVPN) are transparent about this.

Re-enter your VPN username and password. Check if you’ve entered your VPN login details correctly. Incorrect credentials could be the reason LINE breaks when you travel abroad.

➡️ Download our free VPN troubleshooting tips poster ⬅️

The best VPNs for LINE

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

To send messages on LINE from anywhere, use ExpressVPN today. It’s user-friendly, fast and effective for accessing region-restricted apps. With ExpressVPN, all you need to do is connect to a server in a country that supports LINE and you can easily send messages and access groups.

ExpressVPN hides your real IP address, making it difficult for apps to detect that you’re sending messages from a non-supported country. With servers available in more than 90 countries, every ExpressVPN user can benefit from global coverage. ExpressVPN is compatible with various devices including Mac, Android, and iOS smartphones.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy is an excellent choice if you want a LINE-compatible VPN. The service employs 256-bit encryption to ward off cybercriminals, also featuring public wi-fi security to safeguard your devices from malware when connected to hotspots in public areas.

With Ivacy, you can easily access LINE without anyone being the wiser. This is due to Ivacy’s no-logs policy, which prevents your sensitive personal information from being sold to nefarious third parties.

Ivacy is among the most popular VPNs proven to work on LINE. By trying it out today, you can gain immediate access to over 3,000 VPN servers worldwide. A single Ivacy subscription provides coverage for up to 10 devices at once. A top pick if your VPN isn’t working with LINE.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

NordVPN is another exceptional VPN that lets you send messages on LINE. It has servers distributed worldwide, safeguarded by military-grade encryption. Furthermore, NordVPN’s advanced encryption technology allows you to stay secure on public Wi-Fi networks without compromising speed.

The servers on offer are highly secure, and you can connect without divulging your personal information. NordVPN doesn’t spy on you, either. You can also explore the CyberSec feature, which blocks dubious websites and reduces the likelihood of your device being infected with data-stealing malware.

With NordVPN, you can send LINE messages from anywhere in minutes. Simply connect to a VPN server located in a supported country to gain access. Plus, NordVPN offers a 24/7 live chat service to assist you whenever necessary.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is one of our top recommendations for sending messages on LINE. With optimised servers designed to reduce load times, it’s easy to use and provides a great streaming experience.

One of the best features of PureVPN is the encryption of data, which ensures complete anonymity while messaging. Additionally, there’s a 24-hour support team available to answer any questions you might have. Even if you’re not currently based in a supported country, PureVPN makes it easy to bypass geo-locked apps.

With over 6,500 servers in more than 75 countries worldwide, PureVPN provides ample opportunities for unlocking features on LINE. Plus, if you’re not completely satisfied after trying it out, the brand offers a 31-day money-back guarantee.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

How to use a VPN with LINE

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From your device, download and open the ExpressVPN app and select a server in a country that supports LINE.
4. Once you’re connected, head to the LINE website or app.
5. Log in to your LINE account.

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