MGM+ not working with VPN: 8 ways to fix it

MGM+ (once known as Epix) is a popular streaming platform serving the US, but you might have trouble using it abroad. If MGM+ isn’t working with your VPN, we’ve rounded up a selection of quick fixes to try.

When the MGM+ website realises you’re using a VPN, it’ll interfere with the server you’re using. Keep scrolling for our top troubleshooting tips.

Which VPNs work with MGM+?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is MGM+ not working with my VPN?

If the MGM+ website identifies that you’re trying to stream content from outside of the US, your connection could be blocked. However, a trusted VPN can still help you stream TV networks from anywhere in the world, even if you’re traveling around.

Your VPN isn’t pairing with MGM+ and that’s probably because it’s not hiding your real location properly. The VPN servers you have available to you through your current VPN may be blacklisted by the website.

In summary, common MGM+ issues:

• Your go-to VPN server has been blacklisted by the MGM+ website.
• You have a bad internet connection that slows down your VPN.
• Your VPN is revealing your IP address to a service that has region-based locks in place.

MGM+ fixes

1. Check your VPN is updated

If your VPN doesn’t let you log into your account on MGM+, check you’re using the most recent version.

To update your VPN from a computer, load up the VPN and then choose Settings. Clicking Update will usually take you to the VPN provider’s website, where you can learn more about what’s new.

If you’re using Android, open the Play Store, tap your profile and then choose Manage apps and device. Select Update. From an iPhone, open the App Store and tap your profile in the top-right corner of the screen.

2. Try a different server

If the MGM+ site isn’t responding as it should, the issue could lie with your VPN server, so swapping to an alternative could be the answer. Top VPNs provide numerous servers within each country. Experiment with your options to see what works best.

3. Message Support

The most popular VPNs have teams that solve technical issues. If you’re having trouble using MGM+ while connected to a VPN, reach out to them for assistance.

4. Reset your VPN

Restart your PC or phone and then launch your VPN again. If that doesn’t resolve the issue with MGM+, completely uninstall and reinstall your VPN. Open both your VPN and MGM+ to see what the results are.

5. Check your internet

To do this, disconnect from your wi-fi entirely and reconnect. Once your connection is back, try your VPN once more and consider restarting your internet router for a full reset – you’ll spot a button on the back.

More MGM+ fixes:

Re-enter your VPN username and password. Double-check your details and, If you can’t remember them, choose the ‘Forgot’ option on your VPN provider’s website.

Are your details public due to a DNS leak? An ineffective VPN fails to mask your IP address and location while using MGM+. To assess its performance, deactivate the VPN and visit the IP Address Lookup tool to record your IP address. Then, activate your VPN and rerun the test – if your IP and location remain unchanged, you need to swap to a better VPN.

Check the VPN servers are online. If you can’t connect to a server, your provider might be experiencing an outage. This will impact your experience using MGM+.

Check that your firewall allows VPN use. If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Best VPNs for MGM+

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

If you want to enjoy streaming movies abroad through MGM+, create a membership with ExpressVPN. It’s easy to use, delightfully fast and works well if you’re looking to access content that’s usually reserved for a specific country. To watch MGM+ anywhere, all you need to do is open up ExpressVPN, connect to a server based in the US and go from there.

This VPN keeps your real IP address hidden from view, so websites such as MGM+ won’t know you’re accessing content from outside of America. Every ExpressVPN member has access to servers in over 90 countries around the world. ExpressVPN works on a range of different devices including Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy is a great pick if you enjoy watching movies on MGM+, and it’s well-suited if you don’t want to spend lots of money. This service supports 256-bit encryption, which helps keep cybercriminals away. You also get public wi-fi security that protects your gadgets against malware if you’re connecting to a hotspot in a public area.

This is one of the most widely-used VPNs for MGM+. If you try it for yourself today, you’ll get instant access to over 3,000 VPN servers around the world. A single subscription for Ivacy has you covered on up to 10 different devices at once, which is ideal for a family of streamers.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN that lets you watch region-locked content outside of the US. NordVPN has servers all over the world and all of them are protected by military-grade encryption. With Nord’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

In just a couple of minutes, you can start streaming movies on MGM+ using NordVPN. To access the service, just connect to a VPN server based in the US. If you need help at any time, you can call on NordVPN’s 24/7 live chat service.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is one of our favourite services to recommend for VPN newbies that want to stream MGM+ movies. It’s simple to use and doesn’t limit bandwidth. Members have access to optimised servers that are specifically designed to provide a buffer-free experience.

PureVPN is a great VPN that allows you to bypass geo-locked websites so you can enjoy TV without a fuss, even if you’re not currently based in a supported country. You can also take advantage of the brand’s 31-day money back guarantee if you’re not fully convinced.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

How to watch MGM+ using a VPN

MGM+ on Windows

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From Windows, open ExpressVPN and select a server in the US.
4. Once you’re connected, head to the MGM+ website.
5. Log in to your MGM+ account.

MGM+ on Mac

1. Pick one of our chosen VPNs and create an account – ExpressVPN, for example.
2. After making an ExpressVPN account, sign in with your username and password.
3. From Mac, open ExpressVPN and select a server located in the US.
4. When you’re connected, visit the MGM+ website.
5. Log in to your MGM+ account

As per our affiliate policy, we might earn affiliate commission when you select a retailer link. Prices and information correct at time of publication.