Mubi not working with VPN: 5 fixes to try

Mubi is available in countries including the UK, the US and Germany. If you want to use it from anywhere, you need a VPN – but what if yours breaks? Our guide has details on how to fix it so you can stream again.

If Mubi works out that you’re trying to stream content from an unsupported country, your connection could be blocked. We’ve rounded up ways that you can solve the problem.

Which VPNs work with Mubi?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is Mubi not working with my VPN?

Your current VPN is broken and we think that’s because it’s not hiding your location. As a result, the VPN servers you have available to you through your current VPN may be blacklisted. If your VPN isn’t hiding your real location from Mubi, the website will interfere with the server you’re using, making your VPN useless.

Common reasons for Mubi breaking:

• Your VPN servers might have been blacklisted
• Cookies stored in your browser are telling Mubi you’re not based in a support country
• A VPN is leaking your IP address

Try these Mubi fixes

1. Update your VPN

If your VPN isn’t unlocking Mubi while you’re abroad, make sure you’re running the latest version of your VPN.

From your PC, open the VPN and then the Settings or Options menu. Some VPNs that we’ve tested display a message telling you about updates. Here’s an example:

If you’re using an Android, you need to open the Google Play store, tap your user profile in the top-right corner of the screen and then Manage apps and device. Finally, choose Update or Update all.

On an iOS gadget, open the Apple App Store and tap your user profile in the top-right corner of the screen.

2. Use a different server with Mubi

VPN servers can sometimes become unavailable or slower than usual. That’s no good if you’re trying to enjoy content through Mubi. Note that the best VPNs that we’ve been hands-on with offer multiple servers for each country.

Try disconnecting from the current server that you’re using. ExpressVPN users can select the three dots icon to see a list of alternative servers in the same country. You can also favourite the server (use the Star icon) that works best for you.

3. Contact VPN support

Our recommended providers manage support teams – it’s one of our requirements.

From a computer, head to your VPN provider’s website and find the Support or Contact us pages. Some VPNs offer a live chat service for members.

4. Turn your VPN off and on again

The classic ‘off and on again’ trick often works with computer issues and we’ve found that the same goes with VPNs. If that doesn’t work, delete and reinstall your VPN. Load up your VPN and Mubi and see if performance has improved.

5. Test your internet

VPN problems are often linked to your own internet speeds. Disconnect from your wi-fi network and then reconnect. Try and run your VPN once again. You can also go a step further and restart your internet router.

Run a free download speed tool and compare the results alongside your ISP’s ‘minimum guaranteed speed’ promise. Contact your ISP if your connection is unstable outside of VPN use.

More Mubi fixes to try:

Have you cleared cache and cookies from your internet browser? On Google Chrome, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Have you entered your VPN username and password correctly? Double-check your login credentials. If you can’t remember your details, choose the ‘Forgot’ option on your VPN provider’s website so you get a reset link sent to your inbox.

Are your details public due to a DNS leak? A broken VPN can’t conceal your IP address and location on Mubi. To test it yourself, disable the VPN and head to the IP Address Lookup tool. Note down your IP address. Then, turn on your VPN and run the test once again – if you aren’t assigned a new IP and location, your VPN is faulty.

Are the VPN servers active? If Mubi breaks, your provider might be experiencing an outage. The best providers are transparent about this and actively update their server status online.

Is your firewall blocking your VPN or Mubi?

If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Does your web browser need updating?

Your current web browser version might be incompatible with your browser-based VPN. Assuming you’ve updated your VPN, make sure you update your browser as well. On Chrome, for example, you would go to Settings > About Chrome.

Are you overworking your VPN?

If you’re streaming, gaming and using social media at the same time, your VPN might struggle to keep up. We suggest you close a couple of apps to test if doing so has a noticeable impact.

Best VPNs for Mubi

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

If you want to enjoy streaming video on Mubi from anywhere in the world, create a membership with ExpressVPN. It’s easy to use, speedy and works well if you’re looking to access the website outside of a supported territory. To watch TV streams anywhere, all you need to do is open up ExpressVPN, connect to a server and go from there.

This VPN keeps your real IP address hidden around the clock, so Mubi won’t know you’re accessing content from a restricted region. Every ExpressVPN member has access to servers in over 90 countries around the world. ExpressVPN works on a range of different devices including Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy works well with Mubi and it’s a reliable option if you don’t want to spend loads on a VPN to watch TV. This service is built to support 256-bit encryption, which helps keep cybercriminals away, and on top of that you get public wi-fi security that protects your gadgets against malware if you’re connecting to a hotspot in a public area.

You can use Ivacy to access geo-restricted websites such as Mubi without anybody knowing about it. That’s thanks to Ivacy’s strict no-logs policy, which stops your valuable personal data from being sold to sinister third parties.

This is one of the most widely-used VPNs proven to work hand-in-hand with Mubi. If you try it today, you’ll have access to over 3,000 VPN servers around the world. One subscription has you covered on up to 10 different devices at once.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN that lets you watch video on Mubi outside of a supported country. NordVPN has servers across the globe and all of them are protected by military-grade encryption. And with Nord’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

NordVPN’s servers are secure and you can connect without handing over personal data. This VPN doesn’t watch how you’re using the service, so privacy is guaranteed. You can also try the CyberSec feature, which blocks suspicious-looking websites and lowers the risk of your device being infected with data-grabbing malware.

In just a couple of minutes, you can start streaming Mubi shows abroad using NordVPN. To access the service, just connect to a VPN server based in a supported country, such as the UK. If you need help at any time, you can call on NordVPN’s 24/7 live chat service.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is a great VPN that allows you to bypass geo-locked websites so you can enjoy Mubi without a fuss, even if you’re not currently based in a supported country. Aside from Mubi, PureVPN also works with ITV Hub and Hulu. There are over 6,000 super-secure PureVPN servers based in over 70 different countries.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

Watch Mubi on PC or mobile

How to watch Mubi on Windows

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From Windows, open ExpressVPN and select a server in the UK.
4. Once you’re connected, head to the Mubi website.
5. Log in to your Mubi account and enjoy.

Watch Mubi on Mac

1. Pick one of our chosen VPNs and create an account – ExpressVPN, for example.
2. After making an ExpressVPN account, sign in with your username and password.
3. From Mac, open ExpressVPN and select a server located in the UK.
4. When you’re connected, visit the Mubi website.
5. Log in to your Mubi account.

How to watch Mubi on iPhone

1. Head to the Apple App Store from your iPhone.
2. Download the ExpressVPN app to your device.
3. Download the Mubi app to your device – it’s on the Apple App Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in the UK.
5. Now that you’re connected to a VPN, open the Mubi app and log in to your account.

Watch Mubi on Android

1. Head to the Google Play Store from your Android tablet or smartphone.
2. Download the ExpressVPN app to your device.
3. Download the Mubi app to your device – it’s on the Google Play Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in the UK.
5. Now that you’re connected to a VPN, open the Mubi app and log in to your account.

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