MX Player not working with VPN: This FIXES it!

MX Player is an Indian streaming platform that’s only available in select countries. A VPN can help bypass location locks, but what if it stops working? Our guide explains what to do if your VPN isn’t working with MX Player.

Our research proves there are a number of reasons why your VPN has stopped working. For one, the servers you’re trying to use to unlock MX Player might have been backlisted. Below, we explain how to solve the problem.

Which VPNs work with MX Player?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is MX Player not working with my VPN?

If the MX Player website sees that you’re trying to stream content from outside of a supported country such as India, your connection could be blocked. Your VPN isn’t working with MX Player and that’s probably because it’s not hiding your location. The VPN servers you have available to you through your current VPN may be blacklisted by MX Player.

How does MX Player detect my VPN?

If your VPN isn’t hiding your real location from MX Player, the website will attempt to interfere with the server you’re using, making your VPN useless. Bad VPNs take an age to replace blacklisted servers, which means you have no way of gaining access to shows on the MX Player website.

Common reasons for MX Player not pairing with your VPN:

  • Your VPN servers might have been blacklisted by the Indian streamer
  • Cookies stored in your browser are telling MX Player your location, which you’re trying to hide
  • A VPN is leaking your IP address, which causes MX Player to block traffic

MX Player fixes

1. Update your VPN

We suggest you make sure you’re running the latest version of your VPN as issues will have been patched.

From your PC, open the VPN and then the Settings or Options menu. Some VPNs that we’ve tested in our office will display a message telling you about updates.

MX Player update VPN

If you’re using an Android smartphone or tablet, you need to open the Google Play store, tap your user profile in the top-right corner of the screen and then Manage apps and device.

On an iPhone or iPad, open the Apple App Store and tap your user profile in the top-right corner of the screen.

2. Use a different VPN server

The best VPNs (ExpressVPN, NordVPN, Ivacy and PureVPN) have multiple servers for each country. For example, ExpressVPN has a UK Docklands server as well as alternatives in East London.

3. Contact Support

From a computer, head to your VPN provider’s website and find the Support or Contact us pages. Some VPNs offer a live chat service for members.

Our table data: We recorded the time it took to connect with a human after selecting 'Start chat.' To calculate an average, three wait times were logged on a single day at 13:00 BST, 18:00 BST and 21:00 BST.

4. Reset your VPN

Whether you’re on a PC, smartphone or tablet, restart your device and open your VPN again. If that doesn’t work, delete and reinstall your VPN. Load up your VPN and MX Player and see if the problem is resolved.

5. Check your internet

The problem might be with your own internet connection rather than your VPN. Disconnect from your wi-fi network and then reconnect. Try and run your VPN once again.

You can also go a step further and restart your internet router. Speeds of 5-10Mbps should be enough, but you might prefer over 20Mbps if you’re streaming or gaming.

MX Player internet speed

More MX Player fixes you can try:

Have you cleared cache and cookies from your internet browser? On Google Chrome, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Have you entered your VPN username and password correctly? Double-check your login credentials. If you can’t remember your details, choose the ‘Forgot’ option on your VPN provider’s website so you get a reset link sent to your inbox.

Are the VPN servers active? Your provider might be experiencing an outage. The best providers are transparent about this and actively update their server status online.

Check to see if you’ve been hit by a DNS leak. This means your typical IP address and location is visible to websites and apps, even if you’re running a VPN. Try the IP Address Lookup tool to see if your IP address swaps when you activate your VPN and visit MX Player. If not, your VPN is broken.

Is your firewall blocking your VPN or MX Player?

If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Does your web browser need updating?

Your current web browser version might be incompatible with your browser-based VPN. Assuming you’ve updated your VPN, make sure you update your browser as well. On Chrome, for example, you would go to Settings > About Chrome.

Are you overworking your VPN?

If you’re streaming, gaming and using social media at the same time, your VPN might struggle to keep up. We suggest you close a couple of apps to test if doing so has a noticeable impact.

VPNs for MX Player

ExpressVPN

An overview of ExpressVPN
🌎 Number of servers160
📈 BandwidthUnlimited
🗣️ 24/7 live chat serviceYes
📱 Number of devices5
⏱️ Our speed test results-8.7% download, -5.5% upload (London)

If you want to enjoy content on MX Player from anywhere in the world, consider creating a membership with ExpressVPN. It’s easy to use, speedy and works well if you’re looking to access MX Player outside India. To watch shows anywhere, all you need to do is open up ExpressVPN, connect to a server based in India and go from there.

This VPN keeps your real IP address hidden, so MX Player won’t know you’re accessing content from outside of India or another supported country. Every ExpressVPN member has access to servers in over 90 countries around the world. ExpressVPN works on a range of different devices including Mac, PC, Android or iOS smartphone.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

    An overview of Ivacy
    🌎 Number of servers5,700
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    Ivacy works well with MX Player and it’s a reliable option if you don’t want to spend loads on a VPN to watch TV shows and movies. This service is built to support 256-bit encryption, which helps keep cybercriminals away, and on top of that you get public wi-fi security that protects your gadgets against malware if you’re connecting to a hotspot in a public area.

    This is one of the most widely-used VPNs proven to work hand-in-hand with MX Player. If you try it today, you’ll have access to over 3,000 VPN servers around the world. One subscription has you covered on up to 10 different devices at once.

    Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

    Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

    Try Ivacy today

    NordVPN

    An overview of NordVPN
    🌎 Number of servers5,200+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices6
    ⏱️ Our speed test results-14% download, -7% upload (London)

    Here’s another VPN that lets you watch TV shows on MX Player outside of India. NordVPN has servers across the globe and all of them are protected by military-grade encryption. And with Nord’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

    In just a couple of minutes, you can start watching TV abroad using NordVPN. To access the streaming service, just connect to a VPN server based in India. If you need help at any time, you can call on NordVPN’s 24/7 live chat service.

    Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

    Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

    Try NordVPN today

    PureVPN

    An overview of PureVPN
    🌎 Number of servers6,500+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    PureVPN is a great VPN that allows you to bypass geo-locked websites and services so you can enjoy MX Player’s shows without a fuss.

    Aside from MX Player, PureVPN also works with ITV Hub, Hulu and Amazon Prime. There are over 6,000 super-secure PureVPN servers based in over 70 different countries.

    Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

    Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

    Try PureVPN today As per our affiliate policy, we might earn affiliate commission when you select a retailer link. Prices and information correct at time of publication.
    Jack Wiggins

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