Vudu not working with VPN: How to fix the problem (walkthrough)

Vudu is geo-restricted, which means you might have trouble using Vudu outside the US. You can enjoy Vudu abroad using a VPN, but what if your current VPN breaks? Our guide will help you solve the problem if Vudu isn’t working with your VPN.

In our no-nonsense guide, we explain how you can use Vudu while travelling without being hit by errors. If your current VPN fails, that probably means Vudu has blacklisted the server you’re trying to connect with.

Which VPNs work with Vudu?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is Vudu not working with my VPN?

Here’s the simple answer: you’re trying to use the website from a restricted territory (outside of the US) and the website knows it. A superior VPN can help you solve that problem.

How does Vudu detect my VPN?

If your VPN isn’t very good and doesn’t hide your location 100% of the time, Vudu will blacklist the server you’re using, which means your VPN is useless. Bad VPNs take a long time to replace blacklisted servers, which means you have no way of gaining access to films streaming on Vudu’s website.

On the other hand, the best VPNs we’ve seen do a brilliant job of replacing blacklisted servers. That means that even if Vudu disables a server, a replacement will be up sooner rather than later.

In summary:

• Vudu might be blacklisting your VPN servers, which means you can’t stream films
• You’re using a poor network connection that limits the power of the VPN
• Cookies nestled in your browser are disclosing your real location instead of a spoofed location
• Your VPN isn’t doing its job effectively and is actually revealing your IP address to websites and apps

Vudu fixes

1. Update your VPN

• iPhone users: open the App Store. In the top-right corner, tap your user profile. From there, you can check for updates.

• Android users: open the Play Store. Select your profile icon in the corner and then choose Manage apps and devices.

• Computer users: launch your VPN and go to Settings. You’ll find an Update button.

2. Experiment with a different server

VPN servers can be a bit sluggish sometimes, so switch to a different VPN server for Vudu if needed. The exact steps for this can differ depending on the VPN service you’re using. ExpressVPN users select the three dots icon to access a list of alternative servers within the same country.

3. Try Customer Support

The VPN services we’ve rounded up in this guide have customer support teams able to lend a hand with technical troubles.

4. Turn your VPN off and on again

If the above fixes don’t have an effect, uninstall and reinstall your VPN. Then, open your VPN and Vudu to see if the issue has been resolved.

5. Test your internet connection

First, disconnect from your wi-fi, reconnect and then try your VPN again. If that doesn’t help, you can perform a full reset by restarting your router.

Put your internet connection to the test using a speed tool such as this one from Ookla. Compare the results you get (download speeds) with your ISP’s minimum guaranteed speed.

More Vudu fixes:

Check your firewall. On Windows, open Windows Security > Allow an app through the firewall. And from a Mac, try System Settings > Network > Firewall.

Are you using the right browser? Check your web browser is compatible with your Vudu VPN. If you’ve updated your VPN, update your browser to match. On Chrome, access Settings > About Chrome.

Re-enter VPN username and password. Check if you’ve entered your VPN login details correctly. If you haven’t, Vudu obviously won’t work with your VPN.

Clear cache and your cookies. In Chrome, try Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Check to see if you’ve been hit by a DNS leak. A DNS (domain name system) leak means your usual IP address and location is visible to websites and apps, even if you have a VPN running. We suggest you try the IP Address Lookup tool to see if your IP address changes when you activate your VPN and visit Vudu. If not, that’s a sure sign your VPN is broken.

Check the VPN servers. If you can’t connect to a server, your provider might be at fault. The best providers (we like ExpressVPN, NordVPN, Ivacy and PureVPN) are quick to fix dodgy servers.

The best VPNs for Vudu

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

Consider switching to ExpressVPN. We’ll happily recommend this VPN time and time again – it’s easy to use, speedy and works well if you’re looking to access Vudu outside the US.

ExpressVPN does a very good job of replacing its blacklisted servers when needed. That means that, even if Vudu temporarily disables incoming connections, the VPN will have a replacement server up and running in no time. To access your account, all you need to do is open up ExpressVPN, connect to a server based in the US and go from there.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN that lets you enjoy Vudu outside the US. NordVPN has servers dotted across the globe and all of them are protected using military-grade encryption. With NordVPN’s enhanced encryption technology, you can even stay safe on public wi-fi networks without speeds being affected.

NordVPN’s servers are super secure and you can connect without handing over your valuable personal data. This trusted VPN never keeps track of how you’re using the service and which websites you’re visiting, so privacy is guaranteed. You can try NordVPN’s CyberSec feature, which blocks suspicious-looking websites and therefore reduces the risk of your device being infected with data-grabbing malware.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy is brilliantly fast. It’s built to support 256-bit encryption, which keeps cybercriminals at bay, plus you get public wi-fi security that protects against malware if you’re connecting to a hotspot in a public area.

Crucially, you can use Ivacy to access geo-restricted websites such as Vudu without anybody knowing about it. That’s thanks to Ivacy’s strict no-logs policy, which prevents your valuable personal data from being sold to sinister third parties.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

If your current VPN doesn’t work with the Vudu website, move over to a better service. PureVPN is a great example as it’s powerful enough to bypass geo-locked websites and services so you can enjoy Vudu shows without a fuss. You’ll be able to log in to your Vudu account even if you’ve roamed outside of the US.

Aside from Vudu, PureVPN also works with ITV Hub, Hulu and Amazon Prime. There are over 6,000 super-secure PureVPN servers based in over 70 different countries.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

Common questions: Using Vudu with a VPN

How to watch Vudu on Windows

1. Pick one of our recommended VPNs and sign up – let’s use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in using your username and password.
3. From your Windows device, open ExpressVPN and select a server located in the US.
4. Once you’re connected to that server, head to the Vudu website.

Watch Vudu on Mac

1. Pick one of our recommended VPNs and create your account – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in using your username and password.
3. From your Mac, open ExpressVPN and select a server located in the US.
4. Once connected, head to the Vudu website.

How to watch Vudu on iPhone

1. Head to the Apple App Store from your iPhone.
2. Download the ExpressVPN app to your device.
3. Download the Vudu app to your device – it’s on the Apple App Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in the US.
5. Now that you’re connected to a VPN, open the Vudu app and log in to your account.

Watch Vudu on Android

1. Head to the Google Play Store from your Android tablet or smartphone.
2. Download the ExpressVPN app to your device.
3. Download the Vudu app to your device – it’s on the Google Play Store.
4. Sign in to your ExpressVPN account, and then connect to a server based in the US.
5. Now that you’re connected to a VPN, open the Vudu app and log in to your account.

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