How to use Bet365 abroad: access your account in 3 steps (guide)

Bet365 is region-locked, so you can’t access it outside the UK without a VPN. If you want to use your Bet365 account abroad and start gambling in a couple of minutes, our guide can help.

With a secure VPN, you’ll be assigned a UK-based IP address – that means you can open Bet365 from anywhere in the world and the service assumes you’re in the UK.

We do not condone betting from countries where doing so is forbidden. Always consult your betting company's terms of service. We cannot be held responsible if your account is affected due to VPN use. Bet responsibly.

Which VPNs work with Bet365?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Walkthrough: using a VPN to access Bet365

At a glance: To use Bet365 abroad, download a recommended VPN, sign in to your account, connect to a UK server and then refresh the service.

1. Download a VPN you can trust

To place bets abroad without any issues, you need a trusted VPN. Choosing well means you’ll be blessed with software that’s easy to use and secure – it won’t share your private details to third parties or your ISP (internet service provider).

Out of the most well-known VPNs, we like ExpressVPN as it’s cheap and lets you use up to 5 devices at one time. Shop around and see what works best for you.

2. Sign in to your VPN

Once you’ve opened your account with a VPN and downloaded the software, sign in with your email/username and password. Make your password unique to your VPN account.

VPN providers have different rules when it comes to accessing your account from different gadgets at the same time. Some are strict on this, so check their terms. Others are a little more flexible – Ivacy, for example, supports 10 users on a single account.

3. Connect to a server for Bet365

Bet365 is designed with a UK userbase in mind, so you need to connect to a VPN server based in the UK.

To do this using ExpressVPN, open the app, tap the More icon and use the search box to enter a UK location. We’ve used UK – Docklands and had good results. Then, click the Power icon to connect and wait for the app to turn green.

Above, we’ve loaded Bet365 on desktop by connecting to a UK – Docklands VPN server. This means that, although we’re logging in from the US, the Bet365 website thinks we’re logging in from abroad. In other words, we’ve unlocked the entire site in just a couple of clicks.

How to fix Bet365 errors

If the Bet365 website knows that you’re trying to use it from a restricted region, it’ll block you. Certain countries limit access to Bet365 because of licensing laws, or rules in that country that discourage online gambling. I’ve noticed that the same applies to other providers including BetMGM, Sky Bet and Betfair.

An error message on the Bet365 website explains: “Our software detects that you may be attempting to access the website from a restricted territory. If you believe that this detection has occurred in error then please contact us for assistance.”

See our list of troubleshooting tips below so you can regain access to Bet365:

1. Update your VPN

If your VPN doesn’t let you use Bet365 at the moment, make sure you’re using the latest version. I say that because the VPN developers might have identified a problem in an old version and patched it with an update. In other words, check your VPN settings.

On a PC, load up your VPN and then navigate to Settings or Options. Our team has seen some VPNs that display a message on the start screen about updates. Here’s a screenshot from ExpressVPN, for example:

Clicking Update will most likely take you to the VPN provider’s website.

If you’re using an Android gadget, load up the Google Play store and tap your profile in the top-right corner. Choose Manage apps and device, then Update or Update all. If you click on your VPN from that screen, you’ll see details on what’s new.

On an iPhone, open the Apple App Store and tap your user profile in the top-right corner of the screen.

2. Use a different VPN server with Bet365

You might be having issues because a specific VPN server has become temporarily unavailable or slower than usual. This will affect your experience when placing bets through the Bet365 website or app.

Our research shows that the best VPNs have multiple servers per country. ExpressVPN has a ‘UK – Docklands’ server, along with alternatives in East London and the Midlands. Swap between them to find out which one works best for you.

Try disconnecting from the current server that you’re using.

Precise steps will vary depending on your VPN, but ExpressVPN users can select the three dots icon to see a list of alternative servers in the same country. You can also favourite the server (use the Star icon) that works best for you.

3. Reach out to your VPN support team

Our recommended providers all have teams that deal with problems you’re having. I’ve used Ivacy multiple times in the past and they continue to provide a stellar service.

From a computer, head to your provider’s website and find the Support or Contact us pages. Some VPNs offer a live chat service for members.

4. Completely restart your VPN

The ‘off and on again’ trick often works with computer problems and the same goes with VPNs. Whether you’re on a PC, smartphone or tablet, restart your device and load up your VPN again.

If that doesn’t work, delete and reinstall it. Then, load up your VPN and see if it lets you place bets through Bet365.

5. Test your internet connection

The problem might be with your own internet connection rather than your VPN.

Disconnect from your wi-fi network and reconnect. Try and run your VPN once again. You can also go a step further and restart your internet router. Speeds of 5-10Mbps should be enough, but you might prefer over 20Mbps if you’re streaming or gaming.

Run a free download speed tool and compare the results alongside your ISP’s ‘minimum guaranteed speed’ promise. Contact your ISP if your connection is unstable outside of VPN use.

More Bet365 fixes:

Are your details being shared due to a DNS leak? A broken VPN won’t conceal your actual IP address and location while accessing Bet365. To test if your VPN is working as it should, disable it and navigate to the IP Address Lookup tool. Note your current IP address. Then, activate your VPN and rerun the test – if you aren’t assigned a new IP and location, your VPN is faulty.

Clear cache and cookies from your internet browser On Google Chrome, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Check that you’ve entered your VPN username and password correctly Double-check your login credentials. If you can’t remember your details, choose the ‘Forgot’ option on your VPN provider’s website so you get a reset link sent to your inbox.

Check that the VPN servers are active If you can’t connect to a server, your provider might be experiencing an outage. The best providers are transparent about this and actively update their server status online – NordVPN set a good example.

Make sure your firewall isn’t blocking your VPN or Bet365 If you’re experiencing issues on desktop, make sure your VPN is mentioned in the ‘Allow’ list. On Windows, head to open Windows Security > Allow an app through the firewall. On Mac, try System Settings > Network > Firewall.

Check if your web browser needs updating Your current web browser version might be incompatible with your browser-based VPN. Assuming you’ve updated your VPN, make sure you update your browser as well. On Chrome, for example, you would go to Settings > About Chrome.

Make sure you’re not overworking your VPN If you’re streaming, gaming and using social media at the same time, your VPN might struggle to keep up. I suggest you close a couple of apps to test if doing so has a noticeable impact.

For a printer-friendly overview of the information above, see our free VPN troubleshooting tips poster.

Best VPNs for Bet365

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

I can’t get enough of ExpressVPN because it’s great for beginners and does a fantastic job of replacing blacklisted servers.

This is one of the most popular VPNs that can tackle region-locked websites, which includes Bet365. To access your betting account, all you need to do is log in to your ExpressVPN account, connect to a UK-based server and go from there.

From my own research, ExpressVPN is fantastic at keeping your real IP address hidden, so there’s no chance of any websites discovering that you’re accessing content from abroad. Third parties won’t be able to spy on you while you’re protected by this top-tier VPN, which is why I keep coming back to it.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy works brilliantly with the Bet365 website – it’s a top-notch option if you don’t fancy spending lots of money every month on a reliable VPN.

If you sign up today using our exclusive discount code, you’ll have access to over 1,000 VPN servers across the globe. A subscription has you covered on 10 gadgets at any one time, and Ivacy comes with an internet kill switch that keeps your identity hidden even if your VPN connection drops without warning.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

Here’s another VPN to take a closer look at if you want to use Bet365 while you’re travelling. NordVPN has servers across the globe and all of them are protected by military-grade encryption. In other words, they’re extremely secure and you can connect without handing over your personal data to companies that shouldn’t have it.

If you run into trouble while getting to grips with NordVPN, you can rely on the live chat feature to lend a helping hand. I really like the mobile app, too, which I’m currently running on a Google Pixel 7 Pro.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

If Bet365 refuses to run on your device, I suggest you treat yourself to a better service. PureVPN is the perfect example, being powerful enough to bypass geo-locked websites and services so you can enjoy them without a fuss. You’ll be able to log in to your Bet365 account even if you’re in a country where it doesn’t usually work.

Aside from Bet365, PureVPN also works with ITV Hub, Hulu and Amazon Prime. There are around 2,000 secure PureVPN servers based in over 130 different countries.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

FAQs: placing bets with a VPN

Can I use a Free VPN with Bet365?

If you’re looking to pinch pennies, free VPNs might seem tempting, but we strongly recommend avoiding them.

Free VPNs for betting sites could sell off your data to make some money because they’re not getting a monthly fee from you. Plus, getting connected to one of their servers can drag on forever, and your connection might just fail entirely.

Top, paid-for VPNs have servers all over the world, letting you access websites and apps. On the other hand, free VPNs often provide coverage for a very limited number of countries.

How do I contact Bet365 support?

If you need to reach out to the Bet365 team directly, you can do so by ringing Customer service on 08000 288 365.

The betting provider also hosts a couple of support pages on its website, along with a live chat service for customers.

How to create a Bet365 account?

Creating a Bet365 account is straightforward, but note that you’ll need to provide a couple of personal details.

From a PC or mobile device, visit the Bet365 website and select the Join button in the top-right corner of the screen. You’ll need to give your name and age, country of residence, a home address, an email address and a phone number. Make sure you enter a secure password.

How to deposit money on Bet365?

Once you’ve logged into your account, select Deposit or Deposit Funds. With every deposit, you’ll need to confirm your payment method – options including Visa Debit, Apple Pay, Google Pay, PayPal, Trustly and wire transfer.

What sports can you bet on with Bet365?

The list is already massive and it continues to grow. Bet365 users connected to a VPN will be able to interact with the following markets while they travel:

• Football (Soccer)
• Tennis – ATP, WTA, Grand Slam events and more.
• Cricket – International matches, domestic leagues and tournaments.
• Horse Racing
• Golf – PGA Tour events and other golf tournaments.
• Boxing and MMA

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