Viaplay not working with VPN: Here are 5 fixes

Viaplay is home to TV shows, films and sports fixtures, but access is restricted in some parts of the world. Have a read through our list of solutions if your VPN isn’t working with Viaplay.

We’ve done the boring work for you, rounding up VPN fixes that help you regain access to the Viaplay website and mobile app. Keep scrolling for the details.

Which VPNs work with Viaplay?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is my VPN not working with Viaplay?

Viaplay is a website that is usually only available for people in select countries including the UK. If you’re trying to watch shows from a restricted territory, your connection could be blocked. But a reliable VPN can help you access Viaplay from anywhere in the world.

Your VPN probably fails to hide your location as things stand. The VPN servers you have available to you could be blacklisted by the streaming website.

How does my VPN get detected?

If your current VPN isn’t hiding your real location, Viaplay could interfere with the server you’re using. Bad VPNs take a long time to replace their broken servers, which means you have no way of accessing region-locked content.

Easy Viaplay fixes

1. Update your VPN

There’s no point using a VPN with Viaplay that isn’t up-to-date. To update your VPN from a computer, load up the VPN and then choose Settings. You should be able to find an Update option in there.

On Android, open the Play Store, tap your profile and choose Manage apps and device. Select Update. And from an iPhone, open the App Store and tap your profile in the corner of the screen.

Viaplay update VPN

2. Swap your VPN server

If Viaplay isn’t running on your device, the issue may lie with your VPN server, so swapping to an alternative could be the answer. Try disconnecting from the server you’re currently using.

3. Message Customer Support

The most popular VPNs employ teams to address technical issues. If you’re having trouble using Viaplay from a country where it’s not officially supported, reach out to them for assistance.

Access your VPN provider’s website and head to the Support or Contact Us pages. Some VPNs even provide a 24/7 live chat service for their members, which is great if you’re reaching out late in the day.

Our table data: We recorded the time it took to connect with a human after selecting 'Start chat.' To calculate an average, three wait times were logged on a single day at 13:00 BST, 18:00 BST and 21:00 BST.

4. Reset your VPN

Restart your PC or phone and then launch your VPN again. If that doesn’t work, completely uninstall and reinstall your VPN. Open both your VPN and Viaplay to see what the results are.

Reset VPN to use Viaplay

5. Check your internet connection

To do this, disconnect from your wi-fi entirely and reconnect. Once your connection is back, try your VPN once more and consider restarting your internet router for a full reset – you’ll spot a button on the back.

See also: How we test VPNs

➡️ Download our free VPN troubleshooting tips poster ⬅️

VPNs for Viaplay

ExpressVPN

An overview of ExpressVPN
🌎 Number of servers160
📈 BandwidthUnlimited
🗣️ 24/7 live chat serviceYes
📱 Number of devices5
⏱️ Our speed test results-8.7% download, -5.5% upload (London)

To stream TV and movies on Viaplay from any country in the world, use ExpressVPN today. It’s really easy to use, very fast and perfect for unlocking region-restricted content. With ExpressVPN installed, all you need to do is connect to a server and you can easily use Viaplay from anywhere.

ExpressVPN hides your real IP address, which makes it impossible for websites to see that you’re browsing from outside a specific area. With servers available in over 90 countries, ExpressVPN users enjoy global coverage. ExpressVPN is compatible with loads of devices, including Macs, Android smartphones and tablets and iOS devices.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

    An overview of Ivacy
    🌎 Number of servers5,700
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    Ivacy is an excellent choice if you want a VPN that works with Viaplay. It uses encryption technology to keep cybercriminals far away from you, also featuring public wi-fi security to protect your device from viruses.

    With Ivacy, you can watch TV on Viaplay from anywhere in the world without anyone knowing. That’s thanks to Ivacy’s strict no-logs policy, which stops your personal information from being sold to other companies.

    Ivacy is one of the most popular VPNs that works with Viaplay. If you try it today, you get instant access to over 3,000 VPN servers worldwide. A subscription is valid for up to 10 devices at once, making it ideal for families.

    Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

    Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

    Try Ivacy today

    NordVPN

    An overview of NordVPN
    🌎 Number of servers5,200+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices6
    ⏱️ Our speed test results-14% download, -7% upload (London)

    NordVPN is another exceptional VPN that lets you watch region-locked TV and film on Viaplay. It has servers worldwide, protected by military-grade encryption. Plus, NordVPN’s technology keeps you safe on public wi-fi without damaging your network speeds.

    The servers are highly secure and you can connect without handing over your personal information – NordVPN doesn’t spy on you. You can also try the CyberSec tool, which blocks dangerous websites and lowers the chance of your device being infected with malware.

    With NordVPN, you can use Viaplay anywhere in minutes. Just connect to a suitable VPN server and go from there. Note that NordVPN offers a 24/7 live chat service to assist you.

    Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

    Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

    Try NordVPN today

    PureVPN

    An overview of PureVPN
    🌎 Number of servers6,500+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    PureVPN is one of our top recommendations for Viaplay. With optimised servers designed to reduce load times, it’s easy to use and provides a great streaming experience.

    One of the best features of PureVPN is the encryption of data, which ensures complete anonymity while streaming. Plus, there’s a 24-hour support team available to answer any questions you might have. Even if you’re not currently based in a supported country, PureVPN makes it easy to bypass geo-locked apps.

    With over 6,500 servers in more than 75 countries worldwide, PureVPN provides ample opportunities for unlocking TV streams. If you’re not completely satisfied after trying it out, the brand offers a 31-day money-back guarantee.

    Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

    Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

    Try PureVPN today

    How to use a VPN with Viaplay

    1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
    2. Once you’ve created your ExpressVPN account, sign in.
    3. From your device, download and open the ExpressVPN app and select a server in a country that supports Viaplay – the UK or US, for example.
    4. Once you’re connected, head to the Viaplay website.
    5. Log in to your Viaplay account and enjoy.
    As per our affiliate policy, we might earn affiliate commission when you select a retailer link. Prices and information correct at time of publication.
    Steph Hargreaves

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