10 Play not working with VPN: you need these FIXES

10 Play (also known as Network 10) is a popular TV streaming service, but you can’t use it outside Australia without a VPN. If your VPN isn’t working with 10 Play, see our list of easy fixes.

We’ve done the tedious work for you, rounding up fixes for broken VPNs that don’t work outside Australia. We’ve also compared popular VPNs to see which ones work with 10 Play – the best are easy to set up, even if you’re new to the technology.

Which VPNs work with 10 Play?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

Why is my VPN not working with 10 Play?

You might have landed on this article because your current VPN fails to unlock 10 Play, which is usually only for viewers based in countries including Australia. Other Aussie services including Stan and Binge are the same.

If you’re attempting to view TV from a restricted territory, your connection could be blocked. However, a reliable VPN (we’ve had great results with ExpressVPN) can help you access them from anywhere in the world.

How does my VPN get detected?

If your current VPN isn’t hiding your real location, 10 Play could interfere with the server you’re using. Bad VPNs take a long time to replace blacklisted servers, which means you have no way of gaining access to region-locked streams.

The best VPNs you can download for 10 Play do a really good job of replacing a blacklisted server. That means that, even if the website has disabled a VPN server, a replacement will be up sooner rather than later.

Try these 10 Play fixes

1. Check your VPN is up to date

If your VPN doesn’t unlock 10 Play when you leave Australia, check you’re using the most recent version.

To update your VPN from a computer, load up the VPN and then choose Settings. You should be able to find an Update option in there. Clicking Update will usually take you to the VPN provider’s website, where you can learn more about what’s new.

If you’re using Android, open the Play Store, tap your profile and then choose Manage apps and device. Select Update. From an iPhone, open the App Store and tap your profile in the top-right corner of the screen.

2. Swap to a different server

VPN servers can die occasionally – it’s fairly normal. If 10 play isn’t loading up for you, the issue may lie with your VPN server, so swapping to an alternative could be the answer. Top VPNs provide numerous servers within each country.

Try disconnecting from the Australia-based server that you’re using with 10 Play. Precise steps will vary, but ExpressVPN users can select the three dots icon to see a list of alternative servers in the same country.

3. Message Customer Support

The most popular VPNs employ teams to address technical issues. If you’re having trouble using 10 Play while abroad, reach out to them for assistance. Mention that the issue is linked to Australian servers.

Access your VPN provider’s website and head to the Support or Contact Us pages. Some VPNs even provide a 24/7 live chat service for their members, which is great if you’re reaching out late in the day.

4. Reset your VPN

Restart your PC or phone and then launch your VPN again. If that doesn’t resolve the issue with 10 Play, completely uninstall and reinstall your VPN. Open both your VPN (while connected to an Aussie server) and 10 Play to see what the results are.

5. Check your internet connection

To do this, disconnect from your wi-fi entirely and reconnect. Once your connection is back, try your VPN once more and consider restarting your internet router for a full reset – there’s a button on the back.

Even more 10 Play fixes:

Check to see if you’ve been hit by a DNS leak. This implies your regular IP address and location can be seen by websites and apps, even when using a VPN. Test the effectiveness of your VPN using the IP Address Lookup tool – this way, you can check if your IP address changes when you activate your VPN and visit 10 Play. If there’s no change, it shows your VPN is not functioning properly.

If you’re using the 10 Play app on a phone, clear your cache and cookies. From an iPhone, choose Settings > General > iPhone storage, then choose the 10 Play app. Select Offload app. On Android, go to Settings > Apps > 10 Play > Storage > Clear cache.

If you’re trying to use 10 Play on desktop, clear cache and cookies. On Chrome, go to Settings > Privacy and security > Clear browsing data. On Safari, go to Settings > Privacy > Manage Website Data.

Re-enter your VPN username and password. Double-check your details. If you can’t remember them, choose the ‘Forgot’ option on your VPN provider’s website. A reset link will get sent to your email inbox.

Check the VPN servers are online. If you can’t connect to a server, your provider might be experiencing an outage.

➡️ Download our free VPN troubleshooting tips poster ⬅️

Best VPNs for 10 Play

ExpressVPN

• 1-month subscription: £10.53 per month
• 6-month subscription: £8.12 per month
• 1-year subscription + 3 months free: £5.42 per month (49% off)

🌎 Number of servers	160
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	5
⏱️ Our speed test results	-8.7% download, -5.5% upload (London)

To stream shows from 10 Play, use ExpressVPN today. It’s user-friendly, fast and effective for accessing region-restricted content. With ExpressVPN, all you need to do is connect to a server in a supported country and you can easily watch 10 Play content from anywhere.

ExpressVPN hides your real IP address, making it impossible for websites to see that you’re enjoying content from outside a specific area. With servers available in more than 90 countries, every ExpressVPN user can benefit from global coverage. ExpressVPN is compatible with various devices including Mac, Android, and iOS smartphones.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

• 1-month subscription: £8.62 per month
• 1-year subscription: £3 per month (65% off)
• 5-year subscription + FREE password manager: 80p per month (90% off)

🌎 Number of servers	5,700
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

Ivacy is an excellent choice if you want a VPN that works with 10 Play. It uses 256-bit encryption to keep cybercriminals at bay, also featuring public wi-fi security to safeguard your devices from viruses when connected to public hotspots.

With Ivacy, you can easily access TV shows and movies from around the world without anyone knowing. That’s thanks to Ivacy’s super-strict, no-logs policy, which prevents your personal information from being sold to shady third parties.

Ivacy is one of the most popular VPNs that works with 10 Play. If you try it out today, you get instant access to over 3,000 VPN servers worldwide. A single subscription is valid for up to 10 devices at once, making it ideal for a family of streamers.

Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

Try Ivacy today

NordVPN

• 1-month subscription: £10.49 per month
• 1-year subscription: £3.99 per month (40% off)
• 2-year subscription: £2.79 per month (58% off)

🌎 Number of servers	5,200+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	6
⏱️ Our speed test results	-14% download, -7% upload (London)

NordVPN is another exceptional VPN that lets you watch region-locked 10 Play shows. It has servers worldwide, protected by military-grade encryption. Plus, NordVPN’s advanced technology keeps you secure on public wi-fi networks without wrecking your streaming speeds.

The servers on offer are highly secure, and you can connect without handing over your personal information. NordVPN doesn’t spy on you, either. You can also explore the CyberSec feature, which blocks dubious websites and reduces the likelihood of your device being infected with data-stealing malware.

With NordVPN, you can stream 10 Play shows anywhere within minutes. Simply connect to a VPN server and go from there. Note that NordVPN offers a 24/7 live chat service to assist you whenever necessary.

Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

Try NordVPN today

PureVPN

• 1-month subscription: $10.95 per month (12% off)
• 1-year subscription: $3.74 per month (70% off)
• 2-year subscription + 4 extra months: $1.96 per month (84% off)

🌎 Number of servers	6,500+
📈 Bandwidth	Unlimited
🗣️ 24/7 live chat service	Yes
📱 Number of devices	10

PureVPN is one of our top recommendations for streaming 10 Play shows. With optimised servers designed to reduce load times, it’s easy to use and provides a great streaming experience.

One of the best features of PureVPN is the encryption of data, which ensures complete anonymity while streaming. Additionally, there’s a 24-hour support team available to answer any questions you might have. Even if you’re not currently based in a supported country, PureVPN makes it easy to bypass geo-locked apps.

With over 6,500 servers in more than 75 countries worldwide, PureVPN provides ample opportunities for unlocking content on 10 Play. If you’re not completely satisfied after trying it out, the brand offers a 31-day money-back guarantee.

Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

Try PureVPN today

How to use a VPN with 10 Play

1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
2. Once you’ve created your ExpressVPN account, sign in.
3. From your device, download and open the ExpressVPN app and select a server in Australia.
4. Once you’re connected, head to the 10 Play website.
5. Log in to your 10 Play account and enjoy.

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