CapCut isn’t working with my VPN: 5 simple fixes

Video editing app CapCut is restricted in some countries due to its ties with TikTok – so you might need a VPN to use it. See our list of common fixes if your VPN isn’t working with CapCut.

At GadgetMouse, our video editing experts have done the tedious work for you, comparing popular VPNs to see which ones work with CapCut. The best VPNs for CapCut are easy to set up, even if you’re new to the technology.

Which VPNs work with CapCut?

Why you can trust GadgetMouse: Our content is written by a team of humans and we refuse to use AI. Plus, we own (and use) every VPN that we write about. For more details, see our editorial policy.

How does CapCut detect my VPN?

You might have landed on this article because your current VPN is not working with CapCut, which is only available in certain countries. If you’re attempting to use the tool from a restricted territory, your connection could be blocked. However, a reliable VPN can help you access it from anywhere in the world.

Your current VPN isn’t working on CapCut and that’s probably because it’s not hiding your location if you’re outside an allowed location. The VPN servers you have available to you through your current VPN could well be blacklisted by the service. By swapping to a better VPN, you’ll be able to edit content without being interrupted.

CapCut VPN fixes

1. Update your VPN

If the CapCut app isn’t available to download or not loading up at all, check you’re using the most recent version of your VPN.

  • From a computer, go to your VPN Settings screen and look for Update. Restart your PC when it’s done.
  • From an Android, you can update your VPN using the Play Store. Check the update notes to see what’s new.
  • From an iPhone, just open the App Store and tap on your user profile. From there, you can check for updates and tap the dropdown menu to see what’s new.

2. Swap to another server

We recommend disconnecting from your current server and trying another in a country that officially supports CapCut – think the UK or the US.

CapCut change server

3. Use Customer Support

If you’re experiencing difficulties using CapCut, don’t hesitate to reach out to them for help.

Our table data: We recorded the time it took to connect with a human after selecting 'Start chat.' To calculate an average, three wait times were logged on a single day at 13:00 BST, 18:00 BST and 21:00 BST.

4. Reset your VPN

If switching servers didn’t fix the problem, completely uninstall your VPN, then reinstall it. After the reinstallation, open both your VPN and the video editing app.

Reset VPN to use CapCut

5. Speed test your internet

Slow internet can cause problems with the CapCut app. Disconnect from your wi-fi, reconnect and then try your VPN one more time. If that doesn’t help, you can perform a thorough reset by restarting your router.

More CapCut fixes:

Make sure you aren’t the victim of a DNS leak. Ineffective VPNs fail to conceal your actual IP address and location while accessing CapCut. To verify this, disable your VPN and navigate to the IP Address Lookup tool. Record your usual IP address, then activate your VPN, rerun the test, and observe whether those details change. If there is no obvious difference, your VPN isn’t operating correctly.

Re-enter VPN username and password. Check if you’ve entered your VPN login details correctly. Incorrect credentials could be the reason CapCut isn’t working.

Check the VPN servers. If your VPN isn’t working with CapCut, check the servers you’re using are actually online. The best providers (ExpressVPN, NordVPN, Ivacy and PureVPN) are honest when their servers go down temporarily.

Best VPNs for CapCut

ExpressVPN

An overview of ExpressVPN
🌎 Number of servers160
📈 BandwidthUnlimited
🗣️ 24/7 live chat serviceYes
📱 Number of devices5
⏱️ Our speed test results-8.7% download, -5.5% upload (London)

To edit content on CapCut from anywhere in the world, use ExpressVPN today. It’s user-friendly, fast and effective for accessing region-restricted content. With ExpressVPN, all you need to do is connect to a server in a support country (the UK, for example) and you can easily unlock CapCut right away.

ExpressVPN hides your real IP address, making it impossible for websites to see that you’re enjoying content from outside a specific area. With servers available in more than 90 countries, every ExpressVPN user can benefit from global coverage. ExpressVPN is compatible with various devices including Mac, Android, and iOS smartphones.

Pros: Smartphone app lets you connect in seconds, 'favourite' most-used VPN servers for quick access, performed remarkably well in our chat support speed test

Cons: Rival VPNs are cheaper, can't use many devices at once

Try ExpressVPN today

Ivacy

    An overview of Ivacy
    🌎 Number of servers5,700
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    Ivacy is an excellent choice if you want a VPN that works with CapCut. It uses 256-bit encryption to keep cybercriminals at bay, also featuring public wi-fi security to safeguard your devices from viruses when connected to public hotspots.

    With Ivacy, you can easily access video editing tools from outside supported countries without anyone knowing. That’s thanks to Ivacy’s super-strict, no-logs policy, which prevents your personal information from being sold to shady third parties.

    Ivacy is one of the most popular VPNs that works with CapCut. If you try it out today, you get instant access to over 3,000 VPN servers worldwide. A single subscription is valid for up to 10 devices at once.

    Pros: Connection is steady when using multiple devices, notifications mention if Ivacy is disabled, server locations split by country and city

    Cons: We think the ExpressVPN mobile app is faster, below-average results in our chat support speed test

    Try Ivacy today

    NordVPN

    An overview of NordVPN
    🌎 Number of servers5,200+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices6
    ⏱️ Our speed test results-14% download, -7% upload (London)

    NordVPN is another exceptional VPN that lets you use CapCut anywhere. It has servers worldwide, protected by military-grade encryption. Plus, NordVPN’s advanced technology keeps you secure on public wi-fi networks without wrecking your connection speeds.

    The servers on offer are highly secure, and you can connect without handing over your personal information. NordVPN doesn’t spy on you, either. You can also explore the CyberSec feature, which blocks dubious websites and reduces the likelihood of your device being infected with data-stealing malware.

    With NordVPN, you can use CapCut anywhere within minutes. Simply connect to a suitable VPN server and go from there. Note that NordVPN offers a 24/7 live chat service to assist you whenever necessary.

    Pros: Built-in internet kill switch works well, profile page on app includes 'Security score' with privacy tips, takes less than a minute to reach a live chat agent (based on our tests)

    Cons: Other VPNs tested are cheaper, some streaming services require multiple resets to work

    Try NordVPN today

    PureVPN

    An overview of PureVPN
    🌎 Number of servers6,500+
    📈 BandwidthUnlimited
    🗣️ 24/7 live chat serviceYes
    📱 Number of devices10

    PureVPN is one of our top recommendations for unlocking CapCut. With optimised servers designed to reduce load times, it’s easy to use and provides a great experience.

    One of the best features of PureVPN is the encryption of data, which ensures complete anonymity while running it. Additionally, there’s a 24-hour support team available to answer any questions you might have. Even if you’re not currently based in a supported country, PureVPN makes it easy to bypass geo-locked apps.

    With over 6,500 servers in more than 75 countries worldwide, PureVPN provides ample opportunities for unlocking CapCut. If you’re not completely satisfied after trying it out, the brand offers a 31-day money-back guarantee.

    Pros: Surprisingly affordable considering features, lots of UK and US-based servers, generous with simultaneous devices

    Cons: Takes a couple of minutes to reach live chat agents (based on our tests), performs better on iOS compared to Android (in our experience)

    Try PureVPN today

    How to use a VPN with CapCut

    1. Pick one of our suggested VPNs – we’ll use ExpressVPN for this example.
    2. Once you’ve created your ExpressVPN account, sign in.
    3. From your device, download and open the ExpressVPN app and select a server in a country that supports CapCut – the UK, for example.
    4. Once you’re connected, head to the CapCut website.
    5. Log in to your CapCut account and enjoy.
    As per our affiliate policy, we might earn affiliate commission when you select a retailer link. Prices and information correct at time of publication.
    Jack Wiggins

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